• Esperanza Health Care is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal information. 
• Information We Collect: Personal Information: We may collect personal information such as your name, contact information, date of birth, medical history, and other relevant information necessary for providing health care services. 
• Financial Information: We may collect financial information such as payment details for billing and payment processing purposes.
• Usage Information: We may collect information about how you interact with our website, mobile app, and other digital platforms, including IP address, device information, and browsing activity. 
• How We Use Your Information: Providing Services: We use your personal information to provide health care services, process payments, and fulfill your requests for information. 
• Improving Services: We may use your information to improve our services, customize your experience, and analyze trends and preferences. 
• Communication: We may use your information to communicate with you about appointments, services, promotions, and other relevant information. 
• Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. We restrict access to your personal information to authorized personnel only. 
• Your Rights: You have the right to access, correct, or delete your personal information. You have the right to withdraw consent for the processing of your personal information. You have the right to opt-out of receiving marketing communications from us. 
• Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide services. 
• Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website

• Mediator Platform: Esperanza Health Care Services operates as a mediator platform connecting healthcare professionals such as doctors, nutritionists, and psychologists with clients/patients seeking healthcare services. 
• Responsibility: Esperanza Health Care Services acts solely as a platform to facilitate the connection between healthcare professionals and clients/patients. It is important to note that Esperanza Health Care Services does not directly provide medical or healthcare services. The responsibility for any health-related conditions or adverse effects lies solely with the healthcare professionals providing the services and the clients/patients availing them. 
• No Guarantees: Esperanza Health Care Services does not guarantee the accuracy, reliability, or completeness of the information provided by healthcare professionals on its platform. Additionally, Esperanza Health Care Services does not guarantee the outcomes of any treatments, consultations, or services provided by healthcare professionals. 
• Healthcare Services: The healthcare services provided by healthcare professionals through Esperanza Health Care and carefully selected and hiring is done by strict measures. 
• Client/Patient Responsibility: Clients/patients are responsible for providing accurate and complete information about their health condition, medical history, and any medications they may be taking to the healthcare professionals. Clients/patients are also responsible for following the advice, recommendations, and treatment plans provided by healthcare professionals. 
• Confidentiality: Esperanza Health Care Services respects the confidentiality of all client/patient information and complies with applicable data protection laws and regulations. Client/patient information shared with healthcare professionals through Esperanza Health Care Services is treated with strict confidentiality. 
• Liability: Esperanza Health Care Services shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of its platform or the services provided by healthcare professionals through its platform. 
• Changes to Terms and Conditions: Esperanza Health Care Services reserves the right to modify or update these terms and conditions at any time without prior notice. Clients/patients are encouraged to review the terms and conditions periodically for any changes. 

By accessing and using the services provided by Esperanza Health Care Services, clients/patients acknowledge that they have read, understood, and agreed to these terms and conditions.